Refund policy

Return Policy

At Wicked Moto LLC, we want you to be fully satisfied with your purchases. Please review our return policy below:

1. All Sales Final:

• Unless a product is defective, all sales are final.
• We do not accept returns or offer refunds for reasons other than product defects.
• All Electric Bike Sales are final and are non-refundable. If you wish to cancel your order during delivery, there will be a $800 Cancelation fee associated to the cancelation. 

2. Defective Products:

• If you receive a defective product, please contact us immediately.
• We will work with you to address the issue and provide a resolution, which may include a replacement or refund. Wicked Moto LLC holds the right to decide the best resolution for the situation. 

3. Return Authorization:

• All returns of defective products must be authorized by Wicked Moto LLC before being shipped back to us.
• Unauthorized returns will not be accepted or processed.

4. Return Shipping:

• Customers are responsible for the cost of return shipping for defective products.
• We recommend using a trackable shipping service and purchasing shipping insurance for return shipments.

5. Inspection and Processing:

• Upon receipt of the returned defective item, we will inspect it to verify the defect.
• Refunds or replacements for defective products will be processed promptly after the inspection is completed.

6. Contact Us:

• If you have any questions about our return policy or need assistance with a defective product, please contact our customer service team at Wickedcustoms954@gmail.com

Thank you for shopping at Wicked Moto LLC. Your satisfaction is important to us, and we appreciate your understanding of our return policy.

This return policy is subject to change without prior notice. Please refer to our website or contact us directly for the most up-to-date information.